How to Configure Amazon SES in Icegram Express
MaxConnect Amazon SES (Simple Email Service) with Icegram Express for cost-effective, high-volume email deliverability.
Amazon Simple Email Service (SES) is a highly scalable, reliable, and cost-effective cloud email service. It is ideal for sending high-volume newsletters and transactional notifications with exceptional deliverability.
Part 1: Set Up Your Amazon AWS Account & IAM Credentials
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Log in to your AWS Management Console (or create a new account).

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Select your closest AWS Region from the top navigation bar.

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Open the IAM (Identity and Access Management) console and navigate to Users > Add User.
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Enter a descriptive username (e.g.,
icegram_ses_user) and select Programmatic access.
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Under Set permissions, choose Attach existing policies directly. Search for
AmazonSESFullAccessand check its box.
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Click Next through tags to the Review screen and click Create User.
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Download or copy your Access Key ID and Secret Access Key. Store them securely, as the secret key cannot be retrieved again after closing this window.

Part 2: Switch Amazon SES from Sandbox to Production
By default, AWS accounts start in SES Sandbox mode, where emails can only be sent to verified addresses. To send to all subscribers:
- In the Amazon SES console, navigate to Account dashboard.
- Click Request production access (or open a Support Case under Service limit increase).
- Describe your email marketing use case, confirming opt-in practices and bounce/complaint handling.
- AWS typically approves production requests within 24 hours.
Part 3: Configure Amazon SES in Icegram Express Max
- In your WordPress admin, ensure Icegram Express Max is activated.
- Go to Icegram Express > Settings > Email Sending.
- Under Select a mailer to send mail, select Amazon SES.
- Enter your:
- Access Key ID
- Secret Access Key
- Region (e.g.,
us-east-1oreu-west-1, matching your AWS SES console).
- Click Save Settings.
- Use the Send Test Email tool at the top of the settings page to verify that emails deliver successfully.
